Rates & Plan Information
During the enrollment process, you will receive and acknowledge receipt of additional notices and disclosures
You will receive a full copy of your policy from the insurance company if your enrollment is approved. It is your responsibility to confirm that you have received policy documents and that payroll deductions have occurred. If you have not received policy documents and you do not see a payroll deduction within 30 days, then you may not have active coverage. Call LTC Solutions, Inc. immediately at (877) 286-2852.
Policyholder Services
Select from the options below
Increases to existing coverage are allowed at open enrollment.
Visit the Apply Now section of this website and follow the instructions to access the online application and complete a new application subject to full underwriting.
Decreases to existing coverage are allowed at anytime.
Call Trustmark at 1-800-918-8877 for details on the coverage reduction options available for you.
Cancellations are allowed at anytime.
To cancel coverage, complete the Cancellation Form and submit via secure file upload here.
Call Trustmark at 1-800-918-8877 to request a duplicate copy of your policy documents.
Call Trustmark at 1-800-918-8877
Complete the Beneficiary Designation Form form and submit via secure file upload here.
Call Trustmark at 1-800-918-8877
Call Trustmark at 1-800-918-8877
For use by policyholders who are currently on direct billing via monthly automatic payments with Trustmark and need to make one of the following changes:
- Change bank account
- Correct bank account
- Change the date of their withdrawal
Complete the Authorization Agreement for Electronic Funds Transfer Form form and submit via secure file upload here.
To initiate a claim or report a death, visit https://www.trustmarkbenefits.com/claims